2 years ago stavguruSpectator
Hi I updated woocommerce and the single product view is not displayed correctly.
The product title and every information of product is shown below the image. In desktop mode.
please check it because the website is online.
Thank you.2 years ago stavguruSpectatorThis reply has been marked as private.1 year, 12 months ago stavguruSpectator
The single page it doesnt show the product image as well, and display share buttons twice..
thank you1 year, 12 months ago MRTKeymaster
Hope you to be fine.
I updated Epicomedia Core to the latest version.
The issue was resolved.
Check out your site.
Regards1 year, 12 months ago MRTKeymaster
Hope you to be fine.
I investigated your site. The mentioned issue has been happened because of something on your dashboard. It is not Vitrine problem.
While I was trying to find the reason, I found that if you use product gallery image instead of product image, the issue will resolve. But, product image has a problem that needs to investigate more accurately.
I think it relates to your installed plugins. Because we don’t have this issue on our online demos. Also, I install the theme on my localhost and built this situation, but without any extra plugins. Everything was working well. So, the issue is because of something else.
I would be interested in finding out the answer to this issue too. When viewing my a product, the Product Image does not show when I only use the Product Image and no Product Gallery Images. Strangely, if image zoom rollover is switched on, the zoomed image shows on the right, but nothing shows on the left panel for the product – I can click the space where the main product image should be and an enlarged image does show. Now if I add a Product Gallery image, then both images show ok.
I have all latest plug-ins/vitrine updates installed (apart from ‘WooZone – Amazon Affiliates’ plug in, which errors on update. I may remove this as I do not use Amazon).
The only additional plug-in I have installed is Wordfence, which I deactivated – the issue was still there.
This issue only appears when I use a variable product though, if I change to a simple product, then there is no problem. Perhaps this is the bug?
An update to this issue. If I use different images for each product variation, all works fine. But as my variations use the same image, it seems to cause an issue.This reply has been marked as private.
It seems you have added some codes to the child theme. When I activate Vitrine parent theme, the problem resolves and when the child theme is activated the issue appears.
Check your custom codes.
Hi, I haven’t touched the child theme code and copied the files exactly as they were from your latest download.
I noticed that several of the plugins have been disabled – I did not turn these off – did you do this when swapping over the theme? See attached screen grab.
I will turn them all back on, maybe one is causing the issue?
Attachments:You must be logged in to view attached files.
Can I check to see what you dis to the site, my shop has now lost its styling, menu styling is different, logos missing, product pages have different styling too!
You must be logged in to reply to this topic.