Hi, I have still problem with your filter. I recorded short video to show u guys what I mean.
I can not find any solution via css. I doubt it, that there’s one.
I managed to set proper margin, when your filter is not visable, but this solution causes another problem – because when I’m clicking on sidebar filter, sometimes filter appears and then there’s no need for additional top margin. I can get over that when sb displaying categories/subcategories there’s no empty space. But because of using sidebar filter, sometimes it’s necessary to refresh our page and that is not acceptable.
I tried contact with you via old ticket on your previous forum version. Then I contacted with u via your email, I provided what u guys needed and still.. no answer. I assume that you’re busy or maybe I demand too much, but I hope that this time I’ll reach you.
Sorry for the inconvenience that you have got.
I investigated your site. I think it has occurred because of AJAX feature.
Please disable it on the following path:
Dashboard > Appearance > Theme Settings > General
Yea, I know. But u can log in via your normal form login on our site 😉
I investigated your dashboard.
It seems there is a plugin conflict on your site. I disabled “PW WooCommerce Bulk Edit” and after that, all thing worked well.
Check out your site again. I think it resolved the issue.
Well.. nothing change really. Even before installing this plugin ( btw which is necessary for us ) there was this issue. Maybe I didn’t specify what I meant.
New short video:
I also cleared my browser cache to be sure that it doesnt remember previous configuration. It’s more like PHP issue to me. I don’t know if this is a problem with woocommerce or with the theme, but filter is not all the time active and that its obvious when category are displaying. However, it breaks the design of this theme. Or maybe it is the issue from woocommerce sidebar? I think that this problem can not be resolve in just 10-15 minutes. So if I’m demanding too much from your team/from you, than just tell me guys. I know that u don’t need to personalize your theme for your buyer and I would’t ask about that, but this causes tremendous problem.
Hoping for quick answer like today 😉
Hope you to be fine.
I shared the mentioned issue with our developers.
They will try to fix it in this week and we will contact you whenever they find a solution.
Thanks for your report.
That would be so helpful. I’ll wait. 🙂
Alright. I will contact you and we will fix it for our next update. (the update that will release after version 2.8.5)
Fingers crossed 😉
I noticed that you published a new update, I wanted to install it through Envato Market, but unfortunately, I can not see this version 2.9. I would not like to do it via FTP Client, will it be possible to automatically update it via the mentioned plugin?
I needed to purge the cache. Problem solved.
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